By placing an order or browsing this site, you agree to the terms below. This site and its online store are operated by ALAMU · Soul Food (RUC 20614102099), based in Miraflores, Lima, Peru.

Products and pricing

All prices are listed in Peruvian soles (S/) and include IGV unless stated otherwise. We work to keep prices and product descriptions accurate, but we may correct errors, and reserve the right to change prices or discontinue products without prior notice.

Orders and payment

An order is only confirmed once you receive an order confirmation email. We accept the payment methods shown at checkout. We may cancel or refuse any order — for example if a product is out of stock, a price was listed incorrectly, or we suspect fraud — and will refund any payment already taken in that case.

Shipping and delivery

Delivery times shown at checkout are estimates, not guarantees. Because our products are handmade and perishable, we take reasonable care in packaging but are not responsible for delays or damage caused by the shipping carrier once a package has left our workshop.

Returns, refunds, and cancellations

Because chocolate is a perishable food product, we cannot accept returns once an order has shipped, except where the product arrives damaged, defective, or incorrect — contact us within 24 hours of delivery with photos and your order number. Approved credit will be issued.

Intellectual property
All content on this site — including the ALAMU name, logo, Bella Luna, packaging designs, photography, and text — belongs to ALAMU · Soul Food and may not be copied or reused without written permission.

Limitation of liability
To the extent permitted by law, ALAMU · Soul Food is not liable for indirect, incidental, or consequential damages arising from the use of this site or its products, beyond the amount paid for the order in question.

Governing law
These terms are governed by the laws of Peru. Any dispute will be subject to the jurisdiction of the courts of Lima, Peru.
Changes to these terms
We may update these terms from time to time; the version posted on this page is the one in effect. Questions can be sent to ramzi@alamu.ca.