This policy explains what personal data ALAMU · Soul Food collects through this site and its online store, and how we use it.

What we collect

• Contact and order details you give us at checkout: name, email, phone, shipping and billing address
• Payment information, processed directly by our payment provider — we do not store full card numbers
• Order history and communications with our customer service
• Email address and preferences if you sign up for our newsletter or a contact form
• Site usage data collected through analytics and cookies (see our Cookie Settings)

How we use it
We use this data to process and ship orders, respond to inquiries, send order updates, and — only with your consent — send marketing emails. Aggregated, non-identifying analytics data helps us understand how the site is used and improve it.

Who we share it with
We share data only as needed with our payment processor, shipping carriers, and analytics providers, each bound to use it solely to provide their service to us. We do not sell your personal data.

Your rights
Under Peru’s Personal Data Protection Law (Ley N° 29733), you can request access to, correction of, or deletion of your personal data, and withdraw marketing consent at any time, by writing to ramzi@alamu.ca.

Data retention
We keep order and account data for as long as needed for accounting, legal, and customer service purposes, and delete or anonymize it afterward.

Children
This site is not directed at children, and we do not knowingly collect data from anyone under 18.

Changes to this policy
We may update this policy from time to time; the version posted here is the one in effect.